Canadian Home

Canadian customers can now purchase these awesome Master Formula products in Canada and have them shipped to your location through Canada Post, Greyhound, UPS, FedEx or via truck (shipping charges may apply)

We are located in Edmonton and our warehouse can ship next day. All our products are priced in Cdn $ and we have a "satisfaction or your money back" guarantee.

Our Products:

Metal Gloss

Metal Sealer Gloss

Paint Cleaner Gloss

Paint Sealer Gloss

Extreme Gloss

Lens Gloss

Privacy Policy

Detailers Supply House Inc.

Privacy, Policies and Practices (PP&P)

Edmonton, AB.

Legal Information

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Your privacy is very important to us.  This Privacy Policies and Practices (PP&P) discloses how Detailers Supply House Ltd., (DSHL) collects, protects, uses and shares personal information gathered about you, in conformance with the applicable law. All personal information is collected in a fair and non-intrusive manner, with your voluntary consent. Personal Information is not accessible to anyone outside the specific function for which it is collected.  DSHL protects the privacy of all visitors to our websites who may choose to provide personal information.  We recognize the need for appropriate protection and management of personal information that you provide to us.  This Privacy Policy will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared.

In an effort to comply with the law, and our commitment to protect your personal information, we provide the following, which discloses our policies.

What type of information do we collect?
Personal Information is any information concerning the personal or material circumstances of an identified or identifiable individual. An identifiable person is one who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity.

Personal Information shall include but is not limited to: identifying information such as name, home address, home telephone number and e-mail address. We will not collect Sensitive Personal Information

Cookies – Internet Users
In addition to Personal Information, we use data collection devices such as "cookies" on web pages to help analyze our web page flow and measure promotional effectiveness. Cookies are pieces of information a website sends to an individual’s hard drive while they are viewing the website. Cookies allow the website to remember important information that will make your visit to the site more useful. We use cookies to help improve your future visits. If you do not wish to receive a cookie or if you wish to set your browser to warn you each time a cookie is being sent, or if you wish to turn off all cookies, use the options on your browser to assist you. The “Help” option on your browser may assist you in changing your cookie preferences. Please note that by turning cookies off, you may not have access to many features available on our website.

Children and Data Collection
DSHL adheres to the federal privacy protection standards as stated in the Children's Online Privacy Protection Act (“COPPA”).  We care about the safety of children. We will not knowingly allow anyone under 13 to provide us any personally identifying information. Children under 13 years of age are required to obtain the express permission of a parent or guardian before submitting any Personal Information about themselves (such as their names, e-mail address, and phone number) over the Internet.  If a child has provided us with personally-identifiable information without the consent of a parent or guardian, the parent or guardian of that child should contact the Privacy Officer immediately at privacyofficer@detailerssupply.com. We will use reasonable efforts to promptly delete the child's information from our servers.

Our Use of Your Information
We use your Personal Information to facilitate the services you request. We have tailored our Privacy Policy to adequately inform you of the use of your Personal Information.

Collection and Use of Customer Information
DSHL will not collect customer Personal Information, unless the customer contacts DSHL directly.

Sharing of Personal Information

Except as described in this Privacy Policy, DSHL will not share Personal Information with a third party, unless a customer requests, consents to such disclosure, or disclosure is required or authorized by law. DSHL reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorizes us to do so.

Storage, Retention and Accuracy of Personal Information
DSHL insures that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorized use or disclosure of your Personal Information.

DSHL will retain your Personal Information only for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of our relationship with you.

We take all reasonable steps to insure that your Personal Information is accurate, up-to-date, complete, relevant and not misleading.

DSHL may store your Personal Information in its databases located in Canada.

Contact Information
If you have any questions or complaints, please contact the Privacy Officer. The Privacy Officer can be reached by telephone at:  (780) 499-9876; by Facsimile at: (780) 752-0456; by email at: sales@detailerssupply.com or by mail at Detailers Supply House Ltd., 4704 – 27 Ave, Edmonton, AB, T6L 4P9. We will address your concern and attempt to resolve any problem.

Links to Non-DSHL Web Sites and Third Parties
Please note that the DSHL web sites may contain links to other web sites for your convenience and information.  DAI does not control those sites or their privacy practices, which may differ from ours.  DSHL’s privacy policy cannot and does not apply to external Web areas.  We do not endorse or make any representations about third party web sites.  The personal data you choose to give to unrelated third parties is not covered by the DSHL’s privacy policy.  We encourage you to review the privacy policy of any company or website b You may contact the Privacy Officer to access, correct or delete your Personal Information. If necessary, the Privacy Officer will contact another employee to assist in completing your requested task.